• Where do you want to go
- do you need this book
- All the world’s stage
- The seven basic steps
- Presentations are about communication

• How do you communicate
- It’s not what you say
- It’s the way you say it
- I’m really pleased to be here – maybe

• When you feel the fear
- Panic now – and avoid the rush
- Your ‘performing edge’
- winning ways
- It must be seen to be believed
- Pictures and images

• Confidence matters
- You’re never alone in a presentation – it just feels like that
- That certain look
- Ready, willing and able
- A sense of perspective
- The look, the feel, the sound
- Hand signals should be observed
- turning theory into practice

• The main objective
- is this really necessary
- And the point is
- hold that thought
- I have a dream
- roll up, roll up
- No problem too great
- Now hear this
- cutting your cloth

• Know your audience
- putting the customer first
- will they hear what you mean
- Vague and precise language
- Four learning styles
- Audiences have feelings, too

• Words, words, words
- More than a licence to talk
- The sweet KISS of success
- On confronting a blank sheet of paper
- All the truth that’s fit to present
- Think ahead – plan ahead
- Script, notes or cue cards

• When you come to end – stop
- the into and outro
- What was it all about
- closing comments
- know when to stop
- The red light

• Curtain up
- The ‘magic minute’
- Maps and shoehorns
- setting a mood
- creating motivation
- establishing credibility
- are batteries included
- making and breaking expectations
- providing a framework
- Times and events
- Never say not!

• Selecting and using visual aids
- Just for effect
- Chalkboard
- Whiteboard and pen
- Overhead projector
- Slides
- Computer – based display
- Video
- Film

• Designing effective visual Aids
-Planning screen and flipchart displays
-Points that make a point
-A chart ( or graph) for all reasons
-Using Colour
-Last word on graphics
-handouts
-And then the lights went out

• Setting the scene
-Anyone for tennis?
-Please be seated
-So many switches- so few hands
-The little things that count

• Question and Answer Session
-why?when?; Taking control of audience question
-The three basic secrets of handling questions
-What to do when you don’t know the answer
-An excuse is a loaded gun
-Beware the ‘early bird’
-Bones of contention
-The good, the bad and the ugly
-In the seats of power

• Personal Presenation
-Here I stand
-You’ve got to hand it to him
-Just one look
-Four keys to success
-Style of speaking
-Taking care of your voice
-Rehearsals
-Night and day, your are the one
-Don’t take it personally
-Limbering up
-Desert mouth syndrome, a ‘mighty , rushing wind’